By Bekah Nash
Being an employer is about as tough as it gets. You’re trying to please clients while teaching other people how you please clients. There are few of us because most people aren’t up to the task. Topping the list of “why it’s hard owning a business” is the fact that no one cares as much about the success of your business as you. But guess what? That doesn’t have to be true for you. You have the ability to change that sad, depressing feeling. Here’s how:
Make sure they know that you only win when they win first.
People want to feel they have the power to control their own careers. They want to be pointed in the right direction, not lead down the path holding your hand the whole way. Give them that ability and let it be known that you’re only successful when they are successful first. Them knowing that you need them can work to your advantage. It builds trust and loyalty.
Be about helping every individual on your team become his or her best selves (both professionally and personally).
You want people to truly exhibit the qualities of a leader with integrity? It is investing in them as people, not as hairdressers that make you money. Gift leadership classes and books to them…and not just salon-related! By doing this you’re helping them to become the best version of themselves. Don’t you think they’ll bring that version to work with them?
Be okay with a slight variation of management styles.
This one is probably the hardest, especially if this way of thinking is very new to you. But if you want to be able to do more with your time than be the gatekeeper for all decisions small or large, made in your salon, you’ll have to be okay with it. Your employees are capable of handling tough clients and deciding if a product should be returned or not. They might not handle every situation just like you, but chances are it’s going to be close, especially if you get 1 and 2 down first.